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Recruitment and campaigns

Using Instagram and TikTok to reach operators and engineers

Employee walking along a production line
Photo: Marianna Zuzanna / Pexels

The short answer

Instagram and TikTok can be part of your recruitment for operators and engineers. Choose content and formats based on your target audience, and test whether interest leads to relevant conversations.

This is precisely the audience that isn't on job boards

Operators and service engineers aren't actively looking. They work – often in shifts – and scroll through their phones in the evening. They come across your vacancy, if they come across it at all, not because they searched for it, but because it appeared between something else. That moment is the opportunity. It is also the risk: at that moment, the standard vacancy logic doesn't work.

Social media reaches people who are already in work. That is the promise. The price is that you have to adapt your message to how people in that mode process information: quickly, intuitively, led by images.

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Instagram or TikTok – what are the trade-offs?

Both platforms are image-driven, but the audience and the expectations differ.

Instagram lends itself well to visual familiarity: the shop floor, the team, the everyday atmosphere. A photo of a machine line with a short caption – hypothetically: *"Three shifts, one team, never standing still"* – appeals to people who want to know what it really looks like. Compare short videos with other formats, for instance, and measure which approach produces meaningful conversations.

TikTok demands a different mindset. The content has to land immediately, within the first few seconds. A technician who spends a minute explaining what he did that day – not as recruitment, but as a story – draws more attention than a polished production clip. The platform rewards authenticity over production value. Hypothetically: a video in which an operator shows how he diagnoses a fault, without commentary or a music overlay, may resonate more than a recruitment video with a voice-over.

The choice depends on who you are looking for, what your organisation looks like, and how much capacity you have for regular content. Both require consistency – one post achieves little.

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What works as content

No vacancy copy. No list of secondary benefits. What works:

  • Make the work visible. Show what a day looks like. Hypothetically: an operator explaining what he does when a machine unexpectedly stops.
  • Put people at the centre. Not the machines, but the person who operates them. Who is he? What does he find hard? What draws him to this work?
  • Create recognition. Someone who works exactly like your future colleague looks at it differently. He recognises himself – or precisely what sets him apart.
  • A low-barrier next step. Not applying straight away. A link to more information, or a conversation via WhatsApp, lowers the threshold for people who haven't yet made up their minds.

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A practical step-by-step

  1. Choose one platform based on capacity. Doing one platform well outweighs doing two platforms halfway.
  2. Involve employees in the content. Colleagues on camera are more credible than an employer brand on its own.
  3. Create content that stands apart from the vacancy. The role can come later. Recognition first.
  4. Decide on the next step in advance. Sending a message, filling in a form, following a link – know what you expect from someone who is interested and make that clear.
  5. Link reach to pre-qualification. An AI recruiter via WhatsApp can conduct conversations 24/7, ask follow-up questions based on your organisational context, and qualify candidates against agreed job requirements. You receive the profile, the conversation, and a score in the Cockpit – and conduct the personal follow-up conversation yourself.
  6. Evaluate on behaviour, not just reach. How many people stopped at the video? Who took a next step? Which content led to contact?

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Frequently asked questions

Do I need to commission professional videos?

You don't have to. On TikTok, authentic content often outperforms polished production. A phone on a tripod, an employee explaining something in their own words – sometimes that is enough to strike the right chord.

How do I reach the right people?

Both platforms offer targeting by interest, location, and behaviour. Specific settings change regularly; consult the platform's help centres for current options. The content itself also plays a role: who stops at your video partly determines who the platform reaches next.

Does this work if I only have one vacancy?

Yes, but then consistency matters even more. One strong video every two weeks outweighs a burst of ten posts that then goes quiet. --- Want to know how to link social reach to a structured qualification process? Read how WhatsApp screening works for technical roles, or when social recruitment fits better than an agency.

From reading to your practice

From this insight to an approach for your vacancy.

Talk further about: using Instagram and TikTok for operators and service engineers Discuss in 30 minutes where your recruitment is stuck and what the appropriate next step might be.

  1. Your recruitment question and target group
  2. The approach that could suit it
  3. Your questions and a possible next step
Teka Kranen
“The quality of the communication, the drive, and the return on costs incurred.”
Dielan Vlaar · Teka Kranen · Read the client story ↗

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